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Powerpoint with audio won't load

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Posts: 411
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Topic starter
(@vivie-sinou)
Prominent Member
Joined: 4 years ago

I got this question from a student, and I am not sure how to assist her. Any ideas?

My professor is providing us with the link for a powerpoint with audio lectures but the audio won't load for me. I have no way of accessing it.
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Aaron Garner
Posts: 415
(@aaron-garner)
Honorable Member
Joined: 3 years ago

That really isn't enough information to adequately troubleshoot.  The obvious things to try are:  1.  Make sure speakers are turned up.  2.  Try a different browser.  3.  Restart. 4.  Clear history/cache.

I do a lot of powerpoint lectures, but I export them as mp4s or movs.

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Posts: 411
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Topic starter
(@vivie-sinou)
Prominent Member
Joined: 4 years ago

Okay. Thanks, Aaron! Good tips, as a starting point. Smile

The student may not really know how to ask the question. She has no way of knowing the instructor's format. I'll see if she can point me to the right course shell and module. 

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John Cavano
Posts: 27
(@john-cavano)
Trusted Member
Joined: 3 years ago

Could the student ask the instructor to email them the PowerPoint? I don't know what format the audio files are in, but maybe they would work better if the student had the PowerPoint. 

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Aaron Garner
Posts: 415
(@aaron-garner)
Honorable Member
Joined: 3 years ago

The audio files should be in .wma format.  All the instructor needs to do is export the presentation as a video and then everyone can play it.

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Posts: 411
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Topic starter
(@vivie-sinou)
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Joined: 4 years ago

Thank you both! I'm waiting to hear back from the student. 

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