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Patrick Wall
Posts: 32
 Patrick Wall
Topic starter
(@Patrick Wall)
Joined: 2 years ago

When I use the Canvas Inbox or send announcements to students, will my message be sent to their Delta College email OR will it go to the email address they have on file with Delta College?

(Many students have private email accounts on file with the college.  Presumably, they prefer to receive messages here rather than in their Delta email.  Does Canvas respect this preference?  Or do I need to instruct students to have their Delta email forward messages to their preferred account?)

5 Replies
Aaron Garner
Posts: 414
(@aaron-garner)
Honorable Member
Joined: 2 years ago

They can setup up their email of choice in settings under their account.  In notifications, they can further customize what they want sent.  Here are a couple of resources below.

Account Settings

Notifications

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4 Replies
Patrick Wall
 Patrick Wall
(@Patrick Wall)
Joined: 2 years ago

Posts: 32

Yes, Aaron.  I'm wondering if they need to do any of this if they've already told Delta College their preferred email.  When I look in MyDelta, many of the email addresses are already private accounts.  Will this carry over to Canvas?  Or will students also need to inform Canvas of their preferred email address?

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Vivie Sinou
Admin
(@vivie-sinou)
Joined: 4 years ago

Prominent Member
Posts: 406

@Patrick Wall - No, it doesn't carry over to Canvas. The @mustangs.deltacollege.edu email of students gets sent to Canvas to establish each student's account. They then have the option to add additional email addresses in Canvas and set which one they want to be their preferred one. Once this is established by students in Canvas, it is respected in subsequent semesters. It does not get changed with future roster updates.

The moral of the story is that students should be informed to consider adding their preferred email address in Canvas for notifications. 

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Patrick Wall
 Patrick Wall
(@Patrick Wall)
Joined: 2 years ago

Posts: 32

Very good!  Thank you, Vivie.

I'll let students know that they need to make this change in Canvas even if they've already informed the college of their preferred email.

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Vivie Sinou
Admin
(@vivie-sinou)
Joined: 4 years ago

Prominent Member
Posts: 406

Here is a good video. It's from a specific organization, but the steps apply to our students. Maybe Aaron can create one for Delta. 😉

And, here is a guide for students from Canvas to share with your classes:

How do I change my default email address in my user account as a student?

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